In today’s world, customers want to do business with the person or company who they feel truly cares about them.
Whether you’re in real estate, a tree trimmer, a health coach, or whatever your profession, you will find that it is much easier to “keep” your current customers than continually look for new ones.
The business who ultimately understands this concept and builds relationships with their current customers will end up keeping them for their lifetime AND end up building a referral-based business. Taking the time to simply stay in touch and invest in your clients will gain their loyalty which leads to referrals. Just check out our testimonials to see for yourself!
“Appreciation wins over self-promotion every time” – Kody Bateman
The business who understands this concept will not need to search for new customers. They will build a referral-based business from their loyal current customers.
More than ever, relationship building is what will set you apart in the marketplace. There’s nothing more frustrating than to feel that you are not appreciated . Customer service matters and it starts with truly caring about your customers and investing in a relationship with them. You CAN stay ‘top of mind’ and in the heart of your customers. By setting up a simple campaign where your customers hear from you 3-5 times a year automatically, you are staying “top of mind” and there is no doubt that you are the business they will choose and refer others to. You are not out SELLING your services and products, but your instead appreciating your customers, celebrating “their” wins and genuinely caring about them as people.
If you're home bound, do you have a longing to stay in touch with the outside world? Being in a position where you are somewhat "homebound" is not easy, but with today's technology it's easier than ever to stay in touch with relatives, friends and business...read more